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Questions


Which characters / digits can I use?
ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 - /,. *

There is a typographical error on the (Dogtag) image, how do I get that right?
Send the digital picture of the Dogtag to us by email. Indicate what is wrong and we will verify your order. If your order was incorrectly processed we'll make sure the a corrected Dogtag is send.

The products are received damaged, now what?
Send the digital picture of the Dogtag to us by email. Indicate what is wrong and we will check the order. If your claim is valid we'll make sure the a new Dogtag is send.

What is the delivery?
We deliver after payment, once payment is received it takes on average 1 week and up to 10 workingdays (two weeks) before your order is delivered.

How will I pay?
You can pay by bank transfer. Your transfer should note your order number, name and address. Without these data, it's very difficult for us to handle your order.

Can I also get cash on delivery?
We do not deliver COD because the costs are very high in relation to the product, so that our products would be unnecessarily expensive for you.

Where do you deliver?
We deliver all over the world, at the same price.

Securing pursonal data?
Information provided to Dogtag.nl will only be used for producing and shipping the order. There is no information to third parties only to authorized institutions who handle payments. See our Privacy Statement.

Where can I go with my other questions?
If you still have a question feel free to ask us through our "contact" form.